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Store Policy

Customer Care

We value our customers and strive to offer a seamless shopping experience. By creating a customer account with us, you can enjoy the following benefits:
*Faster Checkout*: Save your shipping and payment details for future purchases.
*Order History*: Track your past orders and easily reorder your favorite items.
*Exclusive Offers*: Receive special discounts, promotions, and updates on new arrivals.


*Account Security*

Your information is protected with industry-standard security measures. You can update your details or close your account at any time.

If you have any questions about your account, feel free to contact our customer service team.

Privacy & Safety

At Zestyx, we prioritize the protection of your personal information. Our privacy policy outlines how we collect, use, and safeguard your data:
*Data Collection: We collect personal information such as your name, email address, and payment details to process orders and provide a personalized shopping experience.
*Usage*: Your information is used solely for order processing, account management, and sending relevant updates. We do not share or sell your personal details to third parties.
*Security*: We use SSL encryption and other secure technology to protect your payment and personal information during transactions.
*Cookies*: We may use cookies to improve your browsing experience and personalize content. You can manage your cookie preferences through your browser settings.
*Your Rights*: You have the right to access, modify, or delete your personal data at any time by contacting us.

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For more detailed information, please refer to our full privacy policy.

Wholesale Inquiries

We welcome wholesale inquiries and are happy to collaborate with businesses that align with our brand. If you're interested in stocking our products, please follow these guidelines:


*Minimum Order*: We require a minimum order of 10+ units for wholesale purchases.
*Pricing*: Wholesale pricing will be provided upon request and varies based on order volume and product selection.
*Customization*: We offer custom designs and sizes for wholesale orders. Please contact us with your requirements for further details.
*Delivery*: Shipping times and costs for wholesale orders will be discussed on a case-by-case basis.
*Application Process*: To get started, please send an email to zestyxtshirt@gmail.com with your business details, including your store name, location, and the products you're interested in.

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We look forward to collaborating with you!
 

Shipping & Delivery

At ZestyX, we are committed to delivering your orders quickly and securely.

  • Shipping Time: Orders are processed within 1-2 business days and shipped promptly. Delivery typically takes 5-10 business days depending on your location.

  • Shipping Charges: Shipping fees are calculated based on your delivery pincode to ensure accurate and fair pricing. You can check the applicable charges during checkout.

  • Tracking Information: Once your order is shipped, a tracking number will be provided so you can monitor your package in real-time.

  • Delivery Partners: We collaborate with reliable logistics providers to ensure your package arrives on time and in perfect condition.

For any questions about shipping or delivery, don’t hesitate to contact our support team.

Refund  & Replacement Policy

Refund and Replacement Policy for ZestyX

At ZestyX, we want you to be completely satisfied with your purchase. If there are any issues with your order, we aim to provide a hassle-free solution. Please review our policy below:

1. Refund Policy
If your product is defective or lost during delivery, we will issue a full refund. Please contact us within 48 hours of receiving the product, providing clear details and evidence of the defect or loss for a prompt resolution.

2. Replacement Policy
If the size, color, or other product details do not match your order, we will offer a replacement. Kindly contact us within 48 hours of receiving the product for a quick exchange.

Note:

  • Items must be returned in their original condition, unused, and with the original packaging.

  • The customer will be responsible for return shipping costs unless the issue is due to a defect or mistake on our part.

Delivery Charge for ZestyX

Delivery charges for your order are calculated based on the pincode of the delivery address, ensuring fair and accurate pricing.

  • Delivery Charges: Charges start from ₹69 to ₹99, depending on your location and accessibility.

  • Free Shipping: Orders above 5 quantity for free delivery, regardless of location.

  • Urban vs. Remote Areas: Urban areas typically have lower delivery charges, while rural or remote locations may incur slightly higher fees.

The exact delivery charge will be displayed at checkout after you enter your delivery address.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • Gpay, Upi & Bank Transfer

  • Usdt/Binance

  • Cash on Delivery

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